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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mary Catherine Trimarchi

July 22, 2026

5  out of  5
rating by Mary Catherine Trimarchi
"Because I have purchased a new vehicle, I have spoken to three different members of the Jerrad Ragsdell State Farm team in the past week.

Even before I had purchased my vehicle, I had called the office to discuss my coverage with Myra, because I was a little confused about how to read the new insurance declaration I had just received. Myra was so helpful, and she graciously checked every aspect of my policy for me, to ensure that my coverage is exactly how I want it to be.

Then, just a couple of days later, I did purchase a new vehicle, and I had the opportunity to work with both Mike and Annemarie.

I spoke with Mike, gave him all the details about my new vehicle, and we discussed a change that I wanted to make to my policy. Mike is so fun and easy to work with, but he was getting the job done while we were conversing. In just a very few minutes, all my coverage was set.

The very next day, I received a call from Annmarie to let me know that my new vehicle was bound over and the insurance was in effect. Annmarie is another member of the team who is as pleasant as she is professional.

I simply cannot express how happy I am with the assistance I continually receive from the group of insurance professionals at Jerrad Ragsdell’s State Farm Agency. I have been their client for years, and I know I am a valued customer. Most insurance agencies treat you in a special way to get your business, but the agents at Jerrad Ragsdell’s office ALWAYS treat me that same way. I truly appreciate that."
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luciouslipz

July 22, 2026

4  out of  5
rating by luciouslipz
"Rep was very helpful and got me a great deal on the product"
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Colleen Ramgeet

July 20, 2026

5  out of  5
rating by Colleen Ramgeet
"I had Erica Moore today she helped me a great deal and offer me some wonderful discounts I really love being part of the State Farm family"
We responded:
"Hi Colleen, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Jerrad Ragsdell’s team.  Please reach out to us if any questions come up!  - Jerrad Ragsdell’s Insurance Team "
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Edwin Rangel (erangeltx)

July 15, 2026

5  out of  5
rating by Edwin Rangel (erangeltx)
"Called this particular State Farm office and spoke to Jasmynn she did great in my 3 vehicles quote. Very good price and good coverage and exceptional customer service!!"
We responded:
"Edwin, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Cypress. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Jerrad Ragsdell and Team "
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Kim Polk

July 15, 2026

5  out of  5
rating by Kim Polk
"My experience with Krystin J. was delightful. She was knowledgeable, professional, and efficient. She handled my home, auto, & life insurance needs and hopefully my relationship with this agency will last a long time."
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Nora Cantu

July 10, 2026

5  out of  5
rating by Nora Cantu
"I spoke with Krystin Johnson she was helpful and patient with the process of reviewing my vehicle insurance policy. She found great discounts and offered other services. Very very helpful agent. I just found my insurance policy advisor."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Jerrad Ragsdell’s Team. "
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Xieanna Bosconovitch

July 9, 2026

5  out of  5
rating by Xieanna Bosconovitch
"It has been very smooth getting insurance thru State Farm and the prices are affordable!"
We responded:
"Thank you for the fantastic review, Xieanna! We are always here to help with your insurance needs here in Cypress . "
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Rob Briseno

July 8, 2026

5  out of  5
rating by Rob Briseno
"Erica was beyond amazing. Saved me money and got me better coverage than I was receiving with my other insurance company. Couldn’t be more appreciative. Thank you Erica."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Jerrad Ragsdell’s Team! We deeply appreciate your kind words here in Cypress . "
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Yesenia Gonzalez

July 6, 2026

1  out of  5
rating by Yesenia Gonzalez
"My background: moving from a city to a different city, while medically recovering.

I was sorting my life trying to organize my family and ready for the move.

I was doing everything online and the website directed me to an office.

I didn’t meet the leasing agent he reached out by email. One of the team members: David. June 25 I was getting an online bundle quote. The website didn’t want to give me the full quote said a Jerrad would reach out. A David reached out instead. 25-26 great communication since it was him asking questions. Everything was settled except form or payment. I asked if debit card they needed to inform me so I can make sure to put my most important things together before movers showed up.

3 days later reaches out. I was unavailable. I said I was still interested. David said he would call. He didn’t. 2 more days go by and I reach out asking why it feels like a waste of time and if it’s a scam because it didn’t feel comfortable. Then used his wife as real or fake excuse to get sympathy. I stuck around. Come this morning’s phone call: I was talking and he starts to laugh at my expense. Stating he didn’t understand how I would go about a situation that way. Never offered any assistance or advice just laughed about my situation and the position I was in.

If you do online quotes and get this office assigned, please proceed with caution. I’m coming from a college town TAMU and people don’t treat people that way over there.

When I called him out on his behavior he got offended and said I misunderstood. As if there is another way to understand this. We are definitely not joking around, I want to get insured. I’m busy unpacking and have other things to do."
We responded:
"My name is Arlena Williams, the Service Lead, with Jerrad Ragsdell State Farm. I understand the experience with finishing your application did not go as you expected. Please know it is never our intention to have a dissatisfied client. Your email indicates you have much going on and I can totally understand how moving, surgery and kids can be a lot to take on. I take my hat off to you for being the best you can be during this time.

I have spoken to David regarding the correspondence between you two. It seems there may have been a simple misunderstanding in communication between you both. David was under the impression that everything that needed to be done to bind the policies, with the exception of payment. In Texas, to bind coverage we need payment and an application. He stated that you requested to do the policy over the weekend, but unfortunately our office is closed on the weekends. Our afterhours team can also assist, and we see that you spoke with them, but preferred to only work with David. Our notes indicate you requested he call you on Monday to allow you time to get the credit/debit card information from your spouse.

It seems up to the point of payment, you both were on the same page per your email below that stated, “Everything was settled except form or payment”. I am not sure of where the break in communication occurred but please know that this office takes great pride in how we conduct ourselves as insurance advisors and professionals. We have several agents available to help you outside of David. I will personally even take on your account to ensure you are fully informed, advised and satisfied with your transaction. I am here to help you in any way possible, and I want you to hang up with a smile. We have fully functioning sales and service departments that will tend to your needs and requests in a timely fashion.

If you so see fit, please call me and allow me to handle your account and I will do my best to change the experience you have had. If you opt not to, please know that Jerrad and myself, apologize for any inconvenience this interaction may have caused you.

I do hope to hear from you, but if not, I wish you the best in your move. Well wishes with a speedy recovery and much love with the kids."
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Melissa F

July 2, 2026

5  out of  5
rating by Melissa F
"6/2026 I'm back again. I called to renew and was welcomed by Shameer who was amazing! I had a renewal due and banking issue. She was willing to help me, understood and directed me on the steps to resolve. I greatly appreciate that she followed up the next day. Customer service is top notch here!! 5 🌟 🤩 ⭐️ thanks

Robert M, with State Farm was patient with my indecisiveness and persistent in a kind way😊. When I asked him to call me back at a specific time he was timely! I appreciated his knowledge with regard to the coverage that best suited my needs. Professional, personable and patient=5-STAR service!"
We responded:
"Thank you for your feedback, Melissa! Robert always aims to provide prompt and helpful service. If you have any more questions or need further assistance in the future, feel free to reach out."
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Betty Lam

July 1, 2026

5  out of  5
rating by Betty Lam
"Great experience with Shawn, and saved money!!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Jerrad Ragsdell’s Team here in Cypress . "
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Yewon Shin

June 25, 2026

5  out of  5
rating by Yewon Shin
"I highly recommend Jasmynn! I recently purchased both auto and renters insurance through her, and she was absolutely amazing. I had been stressing over finding the right policy for days, but she was able to find me the best rate for full coverage, completely washing away all my worries. Throughout the entire process, she was incredibly patient and answered every single question I had. I will definitely be renewing with her for my next cycle. You won't regret working with her!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Jerrad Ragsdell’s Team. "
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Wellington Miranda

June 25, 2026

5  out of  5
rating by Wellington Miranda
"I was looking for a good deal on my car and home insurance, and I received excellent service from Fiona. She helped me find good coverage at good prices and gave me confidence in switching all my policies to State Farm."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Daddy's Account

June 24, 2026

5  out of  5
rating by Daddy's Account
"Absolutely outstanding experience!! David was extremely helpful and thorough!! I am so happy to be back with State Farm!!"
We responded:
"Wow, thank you for the 5-star review, Daddy's! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Jose Manuel Pineda

June 24, 2026

5  out of  5
rating by Jose Manuel Pineda
"Great service and Customer care!!"
We responded:
"Thanks so much for the fantastic rating, Jose! We are so glad you had a positive experience with us here on State Farm Agent Jerrad Ragsdell’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Tiffany Owens

June 24, 2026

5  out of  5
rating by Tiffany Owens
"My experience was a 10/10, my agent provided information and educated me on a few things that I didn’t know about. Im happy with my services."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Jerrad Ragsdell’s Team! We deeply appreciate your kind words here in Cypress . "
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Leslie Ortega

June 17, 2026

5  out of  5
rating by Leslie Ortega
"The representative for the agency was patient and informative, as well as willing to assist. Thanks Von Pratt."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Jerrad Ragsdell’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Cypress ."
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Lesia Harrod

June 17, 2026

5  out of  5
rating by Lesia Harrod
"I was with Jerrad Ragsdell for a few years, I left for a little while, let me just say I'm so glad to be back. Having a company that you feel you can genuinely Trust. Feels good 😊 I'm so glad to be back.. Thank you State Farm Jerrad Ragsdell for piece of mind..."
We responded:
"Lesia, thank you for your wonderful review of State Farm Agent Jerrad Ragsdell’s Team!"
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Pups2Proper

June 10, 2026

5  out of  5
rating by Pups2Proper
"Dave has been great so far! He is transparent and saved me some money! Would def recommend him for any of your insurance needs!"
We responded:
"Thank you for your kind review of State Farm Agent Jerrad Ragsdell’s Team. We appreciate it!"
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Kasey Tucker

June 9, 2026

5  out of  5
rating by Kasey Tucker
"Ive never been happier to pay for insurance bc of my agent Von Pratt! He stayed in touch w me through working and traveling (and my forgetfulness) through multiple states and got me a bundled rate that I thought was impossible!
Super happy w my rates, service, Von's humor and actual caring about what was best for me and my family."
We responded:
"Thank you for the amazing review, Kasey! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Sandra Batiste

June 3, 2026

5  out of  5
rating by Sandra Batiste
"The representative was very nice and friendly. He went over everything with me, I got the insurance that fit my expectations for my vehicles. Everyone else was giving me high prices. I finally found the low price I been looking for with State Farmers. Now I am stress free."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Jerrad Ragsdell’s Team! We deeply appreciate your kind words here in Cypress . "
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Ann Thompson

June 3, 2026

5  out of  5
rating by Ann Thompson
"Had a great experience with Von. The savings for home owners and car insurance were also good. Recommend their services.,"
We responded:
"Ann, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Jerrad Ragsdell’s Team—we are always here to help!"
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Carol Morgan

June 3, 2026

5  out of  5
rating by Carol Morgan
"My agent can't remember her name but she was very helpful and kinda knew what we need by just chatting. Appreciate the care she showed."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Cypress to know that you had such a wonderful experience with us here on State Farm Agent Jerrad Ragsdell’s Team."
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MD Smith Will

May 28, 2026

5  out of  5
rating by MD Smith Will
"Annamarie was amazing! I called first thing in the morning to update my renter’s insurance for an upcoming move, and she handled everything almost immediately. The change was completed before I even realized it had been processed. She was fast, incredibly friendly, and thoughtful throughout the entire process. I’ll always ask for her whenever I call, although everyone at Jerrad Ragsdell’s office has been wonderful!"
We responded:
"MD, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Jerrad Ragsdell’s Team here in our Cypress office. "
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Deundra Jones Smith

May 27, 2026

5  out of  5
rating by Deundra Jones Smith
"Great service and handles request in a timely manner"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Jerrad Ragsdell’s Team! We deeply appreciate your kind words here in Cypress . "