Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of david mccoy

david mccoy

April 11, 2024

5  out of  5 rating by david mccoy
"I loved speaking with Krystin she was very knowledgeable about auto quotes and bundles.We talked like we knew each other for years very polite and friendly."
Profile photo of Muhammed Ahmed

Muhammed Ahmed

March 27, 2024

5  out of  5 rating by Muhammed Ahmed
"Myra Saldivar answered my questions to my entire satisfaction, all the girls at customers service have knowledge to answer to customers satisfaction."
Profile photo of Cym

Cym

March 22, 2024

5  out of  5 rating by Cym
"Agent Von Pratt really goes out his way to give you the best options for home,car and life insurance."
Profile photo of Zee

Zee

March 18, 2024

5  out of  5 rating by Zee
"I am writing to highly recommend Mr. Robert as an exceptional insurance agent who has provided me with outstanding service and support to finalize my auto insurance. Robert ensured the switching process to State Farm was easy & smooth. He consistently demonstrated professionalism, expertise, and dedication in assisting me with my insurance questions. Mr. Robert goes above and beyond to ensure that I, being a new client, is well-informed and comfortable with my insurance choices. He patiently answered all my questions, provided thorough explanations of sometimes my silly questions and offered valuable insights to help me make informed decisions. Moreover, Mr. Robert responsiveness and accessibility have been truly remarkable. He possesses exceptional interpersonal skills, making interactions with him was not only productive but also enjoyable. His genuine care for his new client well being will hopefully create a trusted and long-lasting relationship. Based on my today’s experience, I have the utmost confidence in him and wholeheartedly recommend him to anyone seeking personalized and reliable insurance services. He is a true asset to his team, and I am grateful to have had the opportunity to work with him. Thank you dear!!!"
Profile photo of Brandon Lowe

Brandon Lowe

March 9, 2024

5  out of  5 rating by Brandon Lowe
"Mike saved me a ton of money and provided excellent customer service. I highly recommend them for your insurance needs."
Profile photo of Anneliese Star

Anneliese Star

March 8, 2024

5  out of  5 rating by Anneliese Star
"Very Friendly Helpful and felt no pressure to sign with him . Definitely recommend"
Profile photo of Cindi Villalobos

Cindi Villalobos

March 6, 2024

5  out of  5 rating by Cindi Villalobos
"5 star service!! Von went above and beyond to help me obtain an affordable auto insurance. He was super flexible with me on communication allowing me to text as I have a busy job and I wasn’t always available for phone calls. Would recommend !"
Profile photo of Amanda Anthony

Amanda Anthony

March 5, 2024

5  out of  5 rating by Amanda Anthony
"Mike was very helpful, informative, and patient with me as I had a lot of questions. I didn’t feel rushed or forced into anything. He’s great at what he does."
Profile photo of Sheri-Ann Ramirez

Sheri-Ann Ramirez

March 5, 2024

5  out of  5 rating by Sheri-Ann Ramirez
"'Von from State Farm" gave me the best customer service I've received in a long time. He took time to explain my auto quote and put a smile on my face in the process. He was very knowledgeable and informative. Thank you!"
Profile photo of Angela R

Angela R

March 2, 2024

5  out of  5 rating by Angela R
"I was looking for new auto and homeowner insurance and I received a call from Von. What great service. Von has such a great personality very attentive and knowledgeable. He’s better than Jake. Lol"
Profile photo of Marcos Sorto

Marcos Sorto

February 23, 2024

1  out of  5 rating by Marcos Sorto
"It’s absolutely ridiculous that they can change my auto policy bill mid term. I understand I lost my bundle discount, what I don’t understand is how a giant insurance company like State Farm can’t even provide me any form of proof that these are the changes they are making. Apparently their system is incapable of that and I’m just suppose to take their word that my increase is their way of getting their money back after not bundling for 2 months last year on my old policy."
Profile photo of Marissa Laygo

Marissa Laygo

February 19, 2024

5  out of  5 rating by Marissa Laygo
"I would like to thank Shawn for his relentless effort to help me save in my home insurance. He does not pressure you to get insurance from his company. He is giving you an option and gave his best effort. He is very courteous and very nice to talk to. He is an asset to his conpany. Don’t hesitate to call this insurance agency and ask for Shawn. Good job!"
Profile photo of Berlyn Chinchilla

Berlyn Chinchilla

February 13, 2024

5  out of  5 rating by Berlyn Chinchilla
"Mike took the time to explain and answered all the questions I had regarding my life insurance policy. I am very grateful for the time, effort and support! I have always had a great experience with everyone I have communicated in this office for the past 3+ years!"
Profile photo of Fern Expo

Fern Expo

February 9, 2024

5  out of  5 rating by Fern Expo
"Very helpful"
Profile photo of Danielle Howard

Danielle Howard

February 8, 2024

5  out of  5 rating by Danielle Howard
"Got the best quote ever I’m so happy with the service I received"
Profile photo of karen solis

karen solis

February 8, 2024

5  out of  5 rating by karen solis
"This review is to express my gratitude and appreciation for the support and attention my State Farm Agent Michael Cepiel provided during my insurance process. Michael possesses expertise in the field, He has a passion for client education, therefore I made educated decisions about my policy. Michael will tailor policies to clients needs to the best of his abilities . I really appreciate his hard work. Sincerely thank You! ( I don’t need Jake, I’ve got Michael!) 😊"
Profile photo of Jordan Welch

Jordan Welch

February 7, 2024

5  out of  5 rating by Jordan Welch
"Jerrad helped me save a bunch on a new auto policy in a record amount of time. I'm used to dealing with the bait and switch routine for auto insurance quotes, but Jerrad was completely transparent on actual policy premiums through the entire process. Easily the best experience I've had with switching auto policies."
Profile photo of Judy Fogg

Judy Fogg

February 6, 2024

5  out of  5 rating by Judy Fogg
"Shawn Andrew was amazing. He was a tremendous help securing our Home, Auto and Umbrella insurance. He was responsive, knowledgeable and professional. We would recommend him & State Farm anytime."
Profile photo of Helen Boutte White

Helen Boutte White

February 5, 2024

5  out of  5 rating by Helen Boutte White
"Jarrad, as well as, his staff took the time to explain everything in detail for me to understand my car insurance policy and my life insurance policy. I appreciate the time and effort that was given to me. They made me feel that I was appreciated as a customer, as well as a person. That really made me make the choice of staying with their insurance company."
Profile photo of Anna Harris

Anna Harris

February 3, 2024

5  out of  5 rating by Anna Harris
"I returned a call to State Farm, actually to an agent I had in my contacts (Jennifer), and was pleasantly surprised when a male voice answered her phone. I was informed that Jennifer had left and that he, Shawn Andrews, would be happy to assist me. My rates with my current carrier had increased dramatically and Shawn was able to bundle me and reduce my rates substantially. We had a very pleasant time on the telephone during this call and I felt I had truly made a new friend by the time the switch-over to State Farm was completed. Great Customer Service seems to be rare in this day and time, and I know with Shawn as my new agent, I am in "good hands." Thank you, Shawn, for grabbing that phone call and demonstrating that you truly care!"
Profile photo of Dave Moore

Dave Moore

February 2, 2024

5  out of  5 rating by Dave Moore
"The State Farm agents were all helpful. Shawn was very patient as my jumping around day to day even frustrated me. He found a much better policy for me & the wife."
Profile photo of judy lopez

judy lopez

February 1, 2024

5  out of  5 rating by judy lopez
"I switched my auto insurance last year and I must say, I really like my agent Shawn. I'm a busy person and its hard to catch me but Shawn has managed to keep up with me. Keeps me updated, answers all my questions and has gone above and beyond. I've never had an agent work so well with me. I even switched my homeowners insurance because he simplifies everything for me and I feel like I am protected with what State farm has to offer."
Profile photo of ElFlako

ElFlako

January 26, 2024

5  out of  5 rating by ElFlako
"Bastante bueno me consigo el mejor trato para mi aseguranza y fue muy preciso y directo al punto"
Profile photo of lee decuir

lee decuir

January 26, 2024

5  out of  5 rating by lee decuir
"Worked with Shawn to get an acceptable quote Shawn was helpful and got me the best rate possible and really appreciated his professionalism"
Profile photo of Erica Freeman

Erica Freeman

January 22, 2024

5  out of  5 rating by Erica Freeman
"Nick was very accommodating and informative via text in the beginning. Talking to him on the phone, he was patient, kind and knowledgeable! Very pleased with his service."